Algemene voorwaarden

Welcome to Rainhavn. By using our website and placing an order, you agree to the following terms and conditions.

1. Company Information

Rainhavn

Belgium

Email: info@rainhavn.com

 

 

2. Orders

After placing an order, you will receive an order confirmation by email.

Rainhavn reserves the right to refuse or cancel orders in cases of suspected fraud, incorrect information, or payment issues.

 

 

3. Prices and Payments

 

All prices are listed in EUR and include VAT, unless stated otherwise.

Payments are processed via the payment methods available at checkout.

 

 

4. Shipping and Delivery

Orders are processed after payment is received.

Delivery times depend on the carrier and destination country.

Rainhavn is not responsible for delays caused by the shipping carrier.

 

5. Returns and Right of Withdrawal

You have the right to cancel your order within 14 days of receiving the product, without giving a reason.

After cancellation, you have an additional 14 days to return the product.

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Refunds will be issued within 14 days after receiving the returned item, using the original payment method.

 

 

6. Warranty

All products are covered by the legal warranty. This means the product must meet reasonable consumer expectations.

 

 

7. Liability

Rainhavn is not liable for damages resulting from improper or unintended use of the products.

 

 

8. Contact

For questions, please contact us at:

Email: info@waywise.be